HxBIA, in partnership with Mission Possible, aims to create a safer community through the use of MP Neighbours Community-based solution to safety and security.
MP Neighbours is a social enterprise that provides tailored safety services throughout the City of Vancouver. Community Navigators complete regular routes in the Hastings Crossing BIA providing outreach and referral services to people experiencing homelessness, and checking in with businesses. They aim to build bridges between these diverse groups to foster common understanding and healthy neighbourhoods.
The residents employed through the MP Neighbours program have a cultural sensitivity for the area. This allows them to better assist businesses in diffusing situations that they may not know how to deal with. In addition, every year millions of dollars in taxes are spent on first responders in Vancouver – tax dollars that could be spent on many other things. In this way, the MP Neighbours program is a preventative model. In making use of the MP Neighbours program, businesses can also prevent a potential situation where a first responder may need to be called.
How to access MP Neighbours:
The Neighbours Team makes rounds Monday to Fridays throughout our BIA (Twice a day AM & PM). They help member businesses who need assistance with de-escalation, safety incidents, and wellness checks. They also report cleanliness issues including needles, garbage, and graffiti.
Please use our Incident Report Tool to get assistance with these issue.
For immediate help de-escalating a situation between the hours of 9am-12pm and 1pm-4pm (Monday to Friday) call an MP Neighbours supervisor at 604-338-7150 or call us at 604-259-1466.
The Gastown Hastings Crossing Community Policing Centre (GHXCPC) is a community-led, volunteer-powered non-profit that promotes safety and fosters connection in the Gastown and Hastings Crossing area. Operating in partnership with the
City of Vancouver and supported by the Vancouver Police Department, the GHXCPC offers the following programs:
Information and referral services
Volunteer-led foot patrols
Road safety education
Community cleanups
Outreach and engagement with residents and businesses
Safety workshops and resource events
The GHXCPC works alongside residents, local businesses, law enforcement, and service providers to foster trust, reduce crime, and support safer, more connected neighbourhood
Emergency – 911: For immediate threats that require urgent police, fire, or medical assistance
VPD Non-emergency – 604-717-3321: Report non-urgent incidents or concerns to Vancouver Police Department’s non-emergency line. You can also report online at vpd.ca/report-a-crime
MP Neighbours – 604-338-7150: For immediate help de-escalating a situation between the hours of 9am-12pm and 1pm-4pm (Monday to Friday) call an MP Neighbours supervisor
Gastown-Hastings Crossing CPC – 604-633-2723: For general safety concerns in the neighbourhood, and to connect with a Neighburhood Liaison Officer. [email protected]
Shelter Services – 211: For individuals experiencing homelessness or in need of emergency shelters, food programs, and housing assistance
City Property Issues – 311 or Van311 App: Download the new Van311 app (Google Play or Apple Store) to report non-emergency issues relating to issues on city property (e.g. potholes, graffiti, road signs).
HxBIA Cleaning Services – hxbia.com/report or 604-259-1466: To report issues of graffiti, litter, vandalism, feces, etc related to private property in HxBIA
First Nations Support – 604-794-2913: For any Indigenous individual seeking guidance or assistance, please contact the Vancouver Aboriginal Friendship Centre.
